Frequently Asked Questions





At what age is it allowed to play?

Our recommendation is 12 years for the adventure game and 14 years for the first person shooter (FPS). Please note that young people under the age of 16 may only visit the Fusion Arena if accompanied by an adult.


Where can I see your available dates?

Either for each game under "Book now" or use the spontaneous booking option if you don't yet know which game you want to play.

Do I have to wear contact lines? Can I wear my glasses?

If your glasses are not huge, they will fit under the VR glasses without any problems.

However, you'll have the best experience with contact lenses.

What if we are one more person?

If the game allows the number of players (you can find this in the game overview, number of players min/max), then you simply pay the surcharge on site.


When should we be there? Arrival

We recommend that you arrive on time or 5-10 minutes before your appointment.

In the menu "Contact" you can find the directions to the Fusion Arena..

Can you also guide us through the game in English?

Sure, that's no problem. Our employees speak German and English fluently. The game itself contains no written or spoken language.


How long does a game last?

The duration of the game varies between 20 and 30 minutes. Please note that this is the pure duration of the mission in the goggles. You should allow around one hour for your stay with us, including arrival, introduction, mission briefing and donning and doffing. You can find more information on this in the product description of the respective experience.


Can we postpone our appointment at short notice?

Unlike in a movie theater, we can only sell one slot per "performance". Our terms and conditions are therefore strict in this respect. We will try to find an arrangement with you, but please also understand our situation. The average advance booking time for an event with several people in Switzerland is 2 weeks.

What if we don't get ahead?

Then you'll receive further instructions via the headset.


When are new games coming out? How do I find out about them?

We usually receive 2-3 new games per year. It's best to follow us on Instagram, Facebook and TikTok or subscribe to our newsletter. This way you will also see special offers.

What if I get sick during the game?

Experience after several years of operation in the Fusion Arena since 2018 clearly shows that less than 1% of visitors have had to cancel their experience due to nausea or discomfort. If you feel unwell, you can notify the gamemaster and remove the VR glasses at any time. All experiences are always accompanied by a VR operator who will support you.

Can we drink alcohol before the game?

We don't recommend it, but it's up to you.


Is it allowed to experience VR as an epileptic?

At your own risk and liability. There is a risk of an epileptic seizure in VR, which is why Fusion Arena and the manufacturers of VR glasses disclaim all liability. 


Do we play against each other?

Most games require teamwork. In PvP (Person vs Person) shooters, you can split up into 2 teams and play against each other.


Do I see and hear the other players?

Yes, you see all the players and you can also recognize them by their height and body language. Each player can communicate with his or her teammates via microphone and headphone.


Can I move freely in the game?

Yes, the experience is wireless on 100 - 200 square meters depending on the game.


Do you develop the games by yourself? Are you an American franchise?

Nein, die Spiele entwickelt unsere Schweizer Partnerfirma TrueVRSystems in Dietlikon, sowie Somniacs für den Birdly Flugsimulator in Zürich. Mehr Informationen findest du hier: Fusion Arena Spiele. Fusion Arena gehört zur Pandally AG, ein 2017 gegründetes Schweizer Start-Up.